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Frequently asked questions
Account Questions:
How can I open an account?
In order to open an account you only need to have an active e-mail address. Switch to REGISTER Page and fill in the require fields. It will take less than 1 minute.

How can I login my account?
If you are a registered user of BtcEnjoy.com, please click "Login" button, enter your username and password in the appropriate. You will be redirected to your account automatically as soon as you have done the above if your username and password are correct.

How can I edit my account information in my account?
Log into the account and click "Edit Account" to enter the account information page where you will be able to modify your data. Save the changes when all necessary data are entered. However, you may not modify your e-mail and e-wallet data because this function is disabled for security reasons. If you want to change these data, please contact us via your registration email.

What if I can't log into my account because I forgot my password?
Click on forgot password link, enter your username or e-mail and your login data will be sent to your e-mail address. If you can not receive the password recovery email, please contact us via your registration email.


Investment Questions:
How can l invest with btcenjoy.com?
To make a investment you must first become a member of btcenjoy.com. Once you are signed up, you can make your first deposit. All deposits must be made through the Members Area. You can login using the username and password you receive when signup.

l wish to invest with btcenjoy.com but l don't have any e-currency account. what should l do?
For now, we accept Bitcoin, Litecoin, Perfect Money, Payeer, Advcash, ETH and BCH.

You can open a free Bitcoin(Cryptocurrency) account here:
https://blockchain.info or https://coinbase.com or https://www.coinpayments.net
You can open a free Litecoin account here: https://litecoin.org
You can open a free PM account here: https://perfectmoney.is
You can open a free Payeer account here: https://payeer.com
You can open a free Advcash account here: https://advcash.com

What is the minimum/maximum amount allowed to deposit?
Currently we have an introductory low deposit minimum amount of $30 and going up to $300000 which is the maximum allowed for a single deposit and depends on your investment plan. You are able to check min. and max. amount for each plan in our main page and your account menu "Make Deposit"

These payment processors are not working in my country. What can I do?
You can use Bitcoin, Litcoin, ETH and BCH.


Withdrawal Questions:
How can I request a withdraw?
To make a request you need to login to your account and click on "Withdraw " in the right menu, then fill in the necessary info to complete your withdrawal request. The withdraw will be processed instantly or in 24 hours.

What's the minimum withdrawal amount?
You can withdraw any amount not less than 0.1$ for the e-currencies except BTC/ETH/BCH/LTC and maximum withdraw is Unlimited. For bitcoin, the minimum withdrawal is $10, for ETH/BCH/LTC, the minimum withdrawal is $5.

When will my withdrawal request be processed?
The withdrawals are always processed instantly, including Cryptocurrency withdrawals. But it will take up to 24 hours for sometime. If your withdrawal is pending, just be patient, it will be processed soon.

Can I withdraw my earnings to a different e-currency account?
No, all payments are done in the e-currency of the same payment system that was used for the investment. We do not exchange currencies when paying out in order to make an balanced conditions for all payment processors.


Affiliate Program Questions:
How does the referral program work and how much can I earn?
We offer 3-10% referral commission program to our customers. It is a good way to make extra money. By inviting more people to our investment programs, you will instantly receive 3-10% ref commission from every deposit your referrals made.

Can I recommend myself for commissions?
No, recommending yourself is deemed as a kind of cheating and extremely forbidden in our referral program. You will not get any commissions by recommending yourself. Besides, we may suspend your accounts.

Will I get my referral commission for every deposit my referrals make from external e-currencies or account balance?
You will get referral commission for every deposit your referrals make from external e-currencies, but we do not offer referral commission for deposit made from the account balance.

Do I need to have active investment in order to participate in your affiliate program?
No, It is free to earn from our affiliate program without having to make an investment with our company. You only need to open an account and start to promote our site.




online support For VIP Members
Ask Your questions by e-mail:
support@btcenjoy.com
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